on all pay monthly orders
Stay in control of your monthly bill
for every £1 you spend on your bill
Sales hotline 0800 433 4990
Phones and tablets available
What's available on Anytime Upgrade?
What is Anytime Upgrade?
Anytime Upgrade is a different type of contract
- Get the latest smartphones and tablets
- Lower early upgrade fees
- Pay less each month when your contract's up
How it works
Phone payment The cost of your phone
Usage payment Your minutes, texts and data
=Your monthly billPhone payment Usage payment
Frequently asked questionsIs the phone or tablet free?
No, you pay the cost of the device off over 24 months at 0% APR. This is covered by your device credit agreement, with Tesco Mobile. Once you've paid it off, the phone or tablet is yours to keep.When can I upgrade my phone or tablet?
You can upgrade your device whenever you want during the 24 months – just pay whatever's left of your device payments. Then you can choose a new phone or tablet and get a new 24 month contract for your device and your usage.
View your upgrade optionsWhy are the upgrade fees lower on Anytime Upgrade?
Other Pay monthly tariffs combine the cost of your phone or tablet and the cost of your usage (minutes, texts and/or data) and if you want to upgrade early, you need to pay off both. On Anytime Upgrade, these are separate so when you want to upgrade, you just have to pay whatever's left of your device payments. That's all – you won't need to pay off the usage payment.
Here's an example:
You're 18 months into a 24 month contract, and your monthly phone payment is £20 and your usage payment is £10. You want to get the latest smartphone. Just pay off the remaining 6 months' phone payments on your current phone (6 x £20 = £120). Then choose a new phone on a new contract. There are no usage fees to pay off.Why does my monthly bill go down after 24 months on Anytime Upgrade?
After 24 months, you'll have paid for your device, so all you have to pay for each month is your usage.
After 24 months you can choose to:
Enjoy lower monthly bills and keep your device
Get a new smartphone or tablet with a new contractHow does Anytime Upgrade work?
Anytime Upgrade splits your monthly bill into two payments. One for your device (phone or tablet) and one for your usage (minutes, texts and/or data). This means you have two contracts, but only one monthly bill.
Here's an example of how it works:
You choose a smartphone. Your phone payment will be £20 a month for 24 months.
You choose a usage plan. Your usage payment is £10 a month for 24 months.
Your total monthly bill is £30 a month. After 24 months, you've paid for your phone, so you stop making your phone payments and only have to pay the usage (£10 in this example). This happens automatically so you don't need to do anything. Or, you can contact us and we can help you find a new phone and usage contract.
If you fancy a new phone before the 24 months is up, you can just pay off your remaining phone payments in a lump sum. Then choose a new phone and start a new contract.How often can I upgrade my phone or tablet?
Once a month, but you'll need to pay whatever's left of your device payments. Remember that each time you get a new device, you get a new 24 month contract.Can I change my usage/tariff in the 24 months?
Yes, if you are changing your device you can also change to any other tariff and you can do this online.
If you want to keep the device and just change tariff, you can change to another of the same or higher value and you can do this by phoning us or coming into store.Why is there a 'credit agreement'?
You have a credit agreement because you're paying for your phone over 24 months. But remember that there's 0% interest, so you're not paying any extra this way.
Because you're taking out a credit agreement with Tesco Mobile, we will need to run a credit check and this will appear on your credit file.What's a representative example?
Here's a representative example. In it, you'll see how we work out how much you pay each month on a 0% credit agreement. When you choose a phone and tariff, we'll automatically update the representative example on the website to show what your specific costs will be, depending on the phone or tablet you have selected.
Length of agreement 24 months Total phone price £480.00 Upfront phone cost £0.00 Credit amount £480.00 Interest rate (fixed) 0% APR representative 0% Monthly phone payment £20.00 Total phone payment £480.00 Monthly usage payment £10.00 Total monthly bill for 24 months £30.00 Total monthly bill after 24 months £10.00What if I don't want a 'credit agreement'?
Not to worry, you can buy our Anytime Upgrade phones outright on a selection of tariffs. Call us on 0800 433 4990 or visit us at a Tesco Mobile phone shop to find out more. We have over 350 phone shops across the UK.What do I get with my bundle deal?
Your bundle deal includes a phone and tablet. Your phone comes with a minutes, texts and data allowance - these will depend on the deal you choose. Your tablet uses Wi-Fi only, so you don't need a data allowance for it.When can I upgrade if I've got a bundle deal?
If your bundle deal is on Anytime Upgrade, you can upgrade your phone whenever you want during your 24 month contract. Just pay whatever's left of your device payments, then you can choose to upgrade to a new phone on its own or get another phone and tablet bundle.What if I change my mind?
If you change your mind, you've got 14 working days from the day you receive your order to return it to us. You need to return the device back to us 'as sold', with all the accessories, in the original packaging if possibleWhat are the terms and conditions of the credit agreement?
Before you finish your online purchase some explanatory information, pre-contract information and the credit agreement will be shown to you onscreen so that you can read everything through – we have kept it as simple as we could and this information tells you everything you need to know about your credit agreement with Tesco Mobile.